Refund policy

Return & Refund Policy

Returns & Refunds (Quick Facts)

  • Return window: 30 days from delivery

  • Return cost: Customer is responsible for return shipping (approx $7-10 in the US)

  • Exchanges: Free exchanges within 30 days

  • Made-to-Order (MTO): Exchange or store credit only

  • Condition: Unworn, tags attached

  • How to start a return: Email support@trapnshorts.com with your order # (or link your returns portal)

At Trap’N Shorts, many of our items are made-to-order, just for you. Because of this, we do not accept returns for buyer’s remorse, but we do offer store credit or exchanges when eligible.

✅ We Accept Exchanges or Store Credit If:

  • You received the wrong item or size

  • Your item arrived damaged or defective

Please contact us within 7 days of delivery at Trap'N Email with:

  • Your order number

  • A clear photo of the issue

  • A brief explanation

Once approved, we’ll provide options for an exchange or store credit.

❌ We Cannot Accept Returns For:

  • Items that have been worn, washed, or altered

  • Orders within the standard 7–14 day production timeframe

🔄 Exchange & Store Credit Policy

If your request qualifies, you can choose between:

  • A replacement item of equal value (once available)

  • A store credit code to use on a future purchase

No monetary refunds are issued unless a replacement is unavailable.

📦 Return Shipping

If a return is needed due to our error, we’ll cover the shipping costs. Otherwise, customers are responsible for return shipping.

📩 Questions?

If you’re unsure about your size or need help before ordering, contact us anytime at Trap'N Email or through the live chat.