FAQ
Frequently Asked Questions
🛍️ Ordering & Availability
Q: Are your shorts and shirts made to order?
A: Yes! Every item is made-to-order to ensure premium quality and reduce waste. Please allow 7–14 days for production and shipping.
Q: Do you restock sold-out items?
A: Most of our drops are limited edition and may not be restocked. Follow us on Instagram or sign up for our newsletter to stay updated.
📏 Sizing & Fit
Q: How do your shorts and shirts fit?
A: Our shorts are cut above the knee with a relaxed athletic fit, and shirts offer a soft, stretchy feel with standard sizing. Check our Size Guide for exact measurements.
Q: What if I’m between sizes?
A: For a looser fit, we recommend sizing up. If you're unsure, hit the chat or message us on Instagram for personalized help.
🚚 Shipping & Delivery
Q: How long does shipping take?
A: Orders ship within 7–14 business days. You'll receive a tracking number once your order is on the way.
Q: Do you offer international shipping?
A: Currently, we ship within the U.S. only — but international shipping is coming soon.
🔁 Returns & Exchanges
Q: Can I return or exchange my order?
A: Because items are made to order, we do not offer returns or exchanges unless the product arrives damaged or incorrect. Please contact us within 7 days of receiving your item.
💬 Customer Support
Q: How can I contact you?
A: Hit the chat button on our site, email us, or message us on Instagram @trapnshorts. We’ll get back to you ASAP.